General Complaints - Good Samaritan College of Nursing

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General Complaints

GSC supports you in your right to file a grievance concerning College-related issues arising from perceived unfair application of policies and procedures, for any reason.

Before filing a written grievance, students are encouraged to discuss their concerns in a pre-grievance meeting with the college administrator/Department Chair in an effort to seek an informal resolution to the situation at issue.

If a matter cannot be resolved informally or if the student prefers to file a formal grievance, a written grievance must be submitted to the College Compliance Officer. The informal resolution process is strictly voluntary and is not a prerequisite to filing a formal grievance.

Please note that issues regarding judgment of professional practice may not be grieved. (For example: Judgment of the “Best” answer of a test question or the judgment of professional practice clinical observation.)

For any questions about the Complaint-Grievance Policy or to file a complaint contact the College Compliance Officer at:

Complaint-Grievance, General (PDF)